Privacy Policy | Buy 7OH Canada

This Privacy Policy explains how Buy 7OH Canada (“we”, “us”) collects, uses, discloses and protects information when you visit raw7oh.com or place an order. We are committed to handling personal information responsibly and in accordance with applicable Canadian privacy laws.

Information we collect

We collect information you provide directly and information collected automatically as you use the site:

Contact and account information — such as your name and email address when you contact us or subscribe to catalog updates.
Order information — items ordered, order number, shipping address and order history needed to fulfill and support your purchase.
Payment information — payment is processed by third-party payment providers; we do not store full payment card numbers on our servers.
Technical and usage information — such as IP address, browser type, device information and pages viewed, collected through cookies and similar technologies.

How we use your information

To process, fulfill and support orders, including shipping and returns.
To respond to inquiries and provide documentation such as Certificates of Analysis on request.
To send catalog and documentation updates where you have subscribed (you can unsubscribe at any time).
To operate, secure and improve the website and to prevent fraud or misuse.
To comply with legal obligations and enforce our terms and conditions.

Cookies

We use cookies and similar technologies to enable core site functionality (such as your cart), remember preferences, and understand how the site is used. Your cart and age-acknowledgement state are stored locally in your browser. You can control cookies through your browser settings; disabling some cookies may affect site functionality.

Analytics

We may use privacy-conscious analytics to understand aggregate site usage and improve the experience. Analytics data is used in aggregate and is not used to make claims about any individual’s health or activities.

How we share information

We do not sell your personal information. We share information only as needed with service providers that help us operate the business — such as payment processors, shipping carriers and hosting/analytics providers — under appropriate confidentiality obligations, and where required by law or to protect our rights.

Data protection and retention

We use reasonable administrative, technical and physical safeguards to protect personal information against unauthorized access, use or disclosure. We retain personal information only as long as necessary for the purposes described here, to meet legal and accounting requirements, and to resolve disputes.

Your rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information, and you may withdraw consent to marketing communications. To make a request, contact us using the details below. We may need to verify your identity before acting on a request.

Children

This website is intended for individuals 19 years of age or older. We do not knowingly collect personal information from anyone under 19.

Changes to this policy

We may update this Privacy Policy from time to time. The “last updated” date above reflects the most recent revision, and changes take effect when posted.

Contact

For privacy questions or requests, contact support@raw7oh.com or use our contact page.